Privacy & Data Protection
This Privacy Policy explains how we at Spartaza collect, use and protect the personal information you give us when you register an account, place bets or use our services. We respect your privacy and set out below the types of information we process, how we use it, who we may share it with and the choices available to you about your personal data.
Types of data we collect
We collect information that is necessary to provide and operate our services. That includes data you give us directly and information we obtain automatically when you use the site.
Personal data
Personal data includes your name, date of birth, contact details (email, phone, postal address), identification documents supplied for verification and any other information you provide when creating or updating your account.
Technical data
We collect technical information such as your IP address, device and browser type, operating system, cookie identifiers and connection data. This helps us keep the site secure and improve performance on different devices.
Transactional and activity data
Transactional data covers payments, deposits and withdrawals, bet history, game play, odds and results. We also record account activity, customer service interactions and any responsible gambling controls you set.
How we use your information
We use personal and technical data to set up and manage your account, process transactions, verify identity, detect fraud and meet legal obligations. Transactional and activity data are used to record bets and wins, administer payments and enforce our terms of service.
We may also use aggregated, non-identifying information for service improvement and analytics. Where permitted, we may contact you about account notices, security alerts and important changes to our services.
Data protection practices
We take reasonable measures to protect your information, including access controls, encryption where appropriate and regular security reviews. Access to personal data is limited to authorised staff and service providers who need it to perform their duties.
While we strive to keep your data secure, no online service can be completely risk free. We will notify you of any breach where required by applicable law and take steps to minimise potential harm.
Cookies and tracking technologies
We use cookies and similar technologies to enable core site functionality, remember preferences and support analytics and fraud prevention. You can manage cookie settings in your browser or via our cookie controls, but disabling some cookies may affect your experience.
User rights
You have rights in relation to your personal data, including the right to access, correct and request deletion of your information where applicable. You may also object to or restrict certain processing, and request a copy of your data in a commonly used format.
Access, correction and deletion
To exercise your rights, contact our data team at [email protected]. We will respond to your request in line with applicable law and may need to verify your identity before acting on requests. Some data may be retained where necessary for legal compliance, fraud prevention or to resolve disputes.
Information sharing and third parties
We may share data with third-party service providers who support our operations, such as payment processors, identity verification services, security vendors and analytics providers. We may also disclose information where required by law or to protect our rights. These parties are contractually bound to keep your data secure and use it only for agreed purposes.
Privacy policy updates
We may update this policy from time to time to reflect changes in our services or legal requirements. Any significant changes will be communicated on the site or by email. Please review this page periodically to stay informed about how we handle your personal information.