Terms and Conditions

These Terms and Conditions set out the rules that govern your use of Spartaza. They explain the relationship between us and our users, and describe responsibilities, eligibility, acceptable use, promotions, payments and how we handle disputes. By registering or using the platform you agree to comply with these terms and any specific rules published for individual products or promotions.

Account responsibilities

You are responsible for keeping your account details secure, including your username and password. You must provide accurate personal information and keep it up to date. Only one account is permitted per person unless we expressly allow otherwise. We may impose account limits, require additional verification, or suspend and close accounts where we suspect fraud, chargebacks, collusion, bonus abuse or other prohibited activity.

Eligibility requirements

To open and use an account you must be of legal gambling age in your jurisdiction and located where our services are permitted. We do not accept users who are underage or from locations where access is restricted. You must not attempt to bypass geo-location controls or use third-party payment details that do not belong to you. Any attempt to circumvent these rules may result in account closure and forfeiture of funds.

Acceptable platform use

Use of Spartaza must be lawful and fair. You must not use automated tools, scripts or bots to place bets or play games. Abusive behaviour towards staff, attempts to manipulate games or markets, or any conduct intended to gain an unfair advantage will lead to sanctions. We reserve the right to void bets or game rounds and to withhold funds where misuse is suspected, subject to verification.

General bonus and promotion rules

Promotions are subject to specific terms published with each offer. Wagering requirements, eligible games, payment exclusions, maximum bet limits during play-through and expiry periods are explained in the promotion terms. We may withdraw, cancel or amend promotions at our discretion and may refuse bonuses to accounts we consider to be linked or abusing offers. Always read the promotion terms before opting in.

Deposits and withdrawals

Payment options, minimums and processing times depend on the method and your location. We do not accept third-party payments and may restrict methods for certain promotions. Fees charged by payment providers or for currency conversion may apply.

Verification checks

Before processing withdrawals we may require identity and address documents, proof of payment source, and additional checks to comply with our verification procedures. Withdrawals may be delayed while checks are completed. We aim to process valid withdrawal requests promptly, but times vary by method and third-party providers.

Dispute resolution

If you have a complaint, contact our support team explaining the issue and include relevant account details. We will investigate and respond in line with our complaints procedure. If you remain dissatisfied after internal review, you may pursue any local legal remedies available to you. We will act reasonably to resolve disputes, subject to evidence and our published terms.

Updates to terms and conditions

We may update these terms from time to time. Material changes will be notified via the site or to your registered contact details where practicable. Continued use of the service after changes are posted constitutes acceptance of the updated terms, so please check this page regularly. If you do not accept the changes, you should stop using the service and contact support to close your account.